Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at rajaraniaurhathi@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at rajaraniaurhathi@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rajaraniaurhathi@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at rajaraniaurhathi@gmail.com. Please note that returns will need to be sent to the following address: [504, Sanskruti Splendour Ashok Van, Dahisar east, MUMBAI, MAHARASHTRA 400068]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at rajaraniaurhathi@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges :
1.We have an exchange policy if informed within 24 hrs of delivery. You can email us at rajaraniaurhathi@gmail.com with the order no. or can whatsapp at +91- 90040 46889
2.For Exchange you may return the pair of earrings or necklace to us at 1504, Sanskruti Splendour Ashok Van, Dahisar east, MUMBAI, MAHARASHTRA 400068, with intact packing and bubble wrap, along with the invoice.
Once we receive the product, we will check the product and issue you a refund within 7 days of receiving your return.
Returns:
1.We have a return policy if the product you receive is damaged and is informed to us with 24 hours of delivery. You can email us at rajaraniaurhathi @gmail.com with the order no. or can Whatsapp at +91-91- 90040 46889
2. For Return (damage products) We will pick up the products, once we receive the products, we will dispatch the new one.
3.For Return (non-damage products), you may return the product to us at =
ANKITA ARUN GABA
ADDRESS- 1504, Sanskruti Splendour Ashok Van, Dahisar east, MUMBAI, MAHARASHTRA 400068 within 7 days , with intact packing and bubble wrap , along with the invoice.